Date of Award
1995
Document Type
Dissertation
Degree Name
Master of Science in Maritime Affairs
Specialization
Maritime Education & Training
Campus
Malmö, Sweden
Country
Malaysia
First Advisor
Ishida, Kenji
Abstract
The dissertation is a research into the existing standards on quality and quality management systems with particular focus on quality assurance. A study is made of the different approaches to implementation of quality assurance systems and adaptation of such approaches in Maritime Education and Training (MET) institutions. An examination is made on management theories on quality and quality assurance. Views of experts on the application of quality assurance systems in the maritime industry are discussed. Recommendations to the right approaches for implementation of quality assurance systems in MET institutions are considered. Existing standards on quality assurance including the bodies that publish them are identified. Auditing and certification processes are considered and an adaptation is made of the processes to suit the MET environment A discussion is made on all the steps necessary for successful implementation of a quality assurance system in an MET institution. This includes analysis, initiating, preparing, documenting, training and auditing. The benefits and limitations of some methods frequently used are discussed and new methods are considered. The importance of teamwork in MET institutions and its role in the successful implementation of a quality assurance system in an MET institution is examined-. Existing and new approaches for appraisal of teaching staff as a method of quality assurance in MET institutions are considered. A discussion is made on the impact of international conventions such as the convention on the Standards of Training, Certification and Watchkeeping (STCW), on quality assurance in MET institutions.