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Authors

Tan Boon Wan

Document Type

Article Restricted

Publication Date

12-1992

Journal Title

World Development

Volume Number

20

Issue Number

12

First Page

1785

Last Page

1795

Abstract

Singapore, the world's busiest seaport and the world's leading container port, has invested heavily in information technology (IT), including equipment, software, and training. Two major IT projects, CITOS (Computer Integrated Terminal Operations Systems) and CIMOS (Computer Integrated Marine Operations System) use command-and-control computers to direct every operation in the container terminal and in the port. Application of IT to the port operations in Singapore has shown real effective gains in cost reduction and better customer service.

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